Customer feedback

Welcome to the Merityre Customer Feedback Centre.

We want to hear from you!

We welcome your emails about your experience at a Merityre Specialist (good or bad!) and thoughts on how we can improve our services and products. Email us at info@merityre.co.uk

" I popped in last Wednesday as I was having problems with the front right tyre on my Mercedes, I was immediately seen by Barry who looked around the car, ascertained the problem with the tyre in question as well as assessing the other tyres he then offered expert advice and guidance on what options where available to me and within my budget. I found the level of service that I received from Barry and his colleagues was fantastic and I would have no hesitation in using them again in the future. "

Mr McCready Marlow
President - Marlow Chamber of Trade and Commerce
Chiltern Tyre and Exhaust Specialists"

" I returned to the UK via London Heathrow yesterday realising that my vehicle required tyres, exhaust repairs and an MOT. I am not familiar with the geography of the Sunbury area but happen to come across your Tyre and Exhaust Centre on Staines Road.

When it comes to cars I think we all have our favourite places for repairs, tyres, exhausts etc. because we know what to expect in terms of service and prices however, following my experiences today at your Sunbury Tyre & Exhaust Centre I feel it is only fair that I bring to your attention my observations.

Having telephoned for a quote I was pleasantly surprised at the pricing and attended the centre where, from the moment of my arrival, I was looked after with the style of customer service that we so currently lack in the UK, friendly, welcoming, helpful and good knowledge.

Throughout my visit I noted no less than 4 members of staff involved with my car for various reasons and each one of them were attentive to my questions and clearly professional in their work. Some 4 tyres, an exhaust repair and an MOT later provided by an outlet that I had never heard of or visited before left me with a feeling of total satisfaction and a will for recommendation to others.

Your staff should be commended for their exemplary service, professional conduct and attention to detail, they are a credit to your company and indeed your industry, well done. "

Mr Selby Devon
Sunbury Tyre and Exhaust Specialists

" Just a line to thank the staff at your Bagshot site, they could not have been more helpful. While having the air put into my tyres my wife asked if she could use the toilet when she came out I was told how clean and tidy they were, once again thank you. "

VW Vento owner
Bagshot Tyre and Exhaust Specialists

" Loved the waiting room - clean, tidy! Lots to read or DVD to watch. "

Mr Ross Beaconsfield
Chiltern Tyre Care Specialists Hazlemere

" Retired for 10 years. My Family and I always use your service. "

Mr Brown Ashford
Sunbury Tyre and Exhaust Specialist

" I have known the workforce for years. They have managed to sort out all kinds of problems. Giving a far better service than some Main Dealers. If it is possible I always go there in preference to anywhere else. The workforce are your best asset. "

Mr Lace Great Missenden
Chiltern Tyre Care Specialists Hazlemere

" Customer service is always excellent - Have you applied for an "Investor in People" award? "

Mr Brown Sunbury on Thames
Sunbury Tyre and Exhaust Specialist