CUSTOMER FEEDBACK

"Dropped car off at 8 am. Picked up at 2 pm. Perfect,after I’d finished work. Had MOT and full service. Very impressed with paperwork and paper report on my car,detailing the service. Place was clean and tidy,staff friendly,and approachable. There’s a huge waiting room ,which is clean and tidy. And air conditioning in the reception area,which on a day like today at over 30c,was ideal. Jack was pleasant ,and friendly (it was Jack that was on the front desk when I was there ) Overall ,very happy with the service from the staff and impressed how well organised they are and clean and tidy environment 5/5. Thanks. See you next time. Patrick"

"Fast friendly service in an airconned waiting room. Very knowledgeable. Will definitely come here again . Thank you ."

"Excellent service, clean awaiting area, excellent prices."

"Superb service from a member of staff there; arrived with a flat tyre assuming a puncture. Staff member checked and a small screw had caused the issue. Managed to plug it and all sorted. Very friendly and professional. Much appreciated."

"I use Merityre to check my tracking of all four wheels, I have used them several times and always received a very good service, and they have checked and adjusted my car after my main service company replaced a track rod end but then only do a front alignment but didn’t re centre the steering wheel."

"Very friendly and helpful. We popped into the Bookham branch and whilst they couldn't fit us in they helped jump start the engine, and referred us on to Leatherhead. Steve kindly booked us in and Harvey made no fuss in fitting a battery. Thanks to all the team for a friendly efficient service."

"A screw had punctured my tyre leading to a slow deflation. Went to Merityre as I’d done before and they said likely to be a two hour wait due to existing customers ahead of me. Decided to go into Leatherhead for a long coffee. I was surprised an hour or so later I received a call to say job was complete. Puncture mended at a very reasonable cost. Tyre still had good tread on it so no attempt to sell me a new tyre. Staff pleasant and friendly. Will always choose them as my first port of call, especially in an emergency!"

"New branch just opened. Service was brilliant! They were all very friendly and helpful, kept me well informed throughout the day and completed the job on time. Special mention for Liam and Luke as they were great."

"As the part for my brake light indicator repair is no longer available Liam kindly helped me source a second hand part and then fitted for me . Very helpful , knowledgeable and reasonable as usual. This is why I bring my car here ."